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Garden Train Seller Critique


These are sellers with whom we have experience.

•  Charles Ro Manufacturing, Inc. •
Web Address: https://charlesro.com
Physical Location: 662 Cross Street, P.O. Box 100, Malden, MA 02148

Comments: Also manufactures and sells USA Trains products. Responsive to customer even to the point of Charles Ro, Jr. talking to you. However, they don't automatically send shipping notification or tracking number for shipment. Website does indicate whether item is in stock by a comment on the items detailed description page, i.e. "N/S ordered on request" means they do not have the item in stock but will get it for you.

•  Trainworld •
Web Address: https://www.trainworld.com/
Physical Location: 751 McDonald Ave, Brooklyn, NY 11218

Comments: Apparently, Wholesaletrains.com went out of business sometime since 2012 so we came up with this retailer to replace them. They are online order only but they have a nice, modern website.

•  Bachmann Trains •
Web Address: https://www.bachmanntrains.com
Physical Location: 1400 East Erie Avenue, Philadelphia, Pennsylvania 19124
Phone: 702-410-5161

Comments: Silver State Trains also apparently went kaput in about 2019 so we subsituted Bachmann Trains site.

•  Nicholas Smith Trains •
Web Address: http://www.nicholassmithtrains.com
Physical Location: Broomall, PA

Comments: Wide selection of manufacturer's products online. Item description indicates how many of an item are in stock. Good prices and selection on Aristo buildings. Sends notification of shipping but does not include tracking number. Shipping charge policy is a bit complex. Shipping charges do not show accurately on invoice at ordering time. Prompt shipping and accurate listing of stock availability. They don't have a security certificate for their website but do have a customer account system.